Instructions for Using Online Training System:

Here's a quick step-by-step for completing the training:

If you have any questions, or need assistance, please contact Computing Resources Help Desk at (210) 567-2069 or

Hardware/Software Requirements Browser specifications and system requirements:

Please be aware that you may encounter problems if you access the Knowledge Centre with other operating system/browser combination.

Additionally, some online courses will not work properly if you have not installed the Macromedia Flash Player 7 plug-in prior to beginning the online course.

We recommend that users of older browsers upgrade to newer versions, which are available for download from the respective vendors at no charge.

The site is not designed for use by "mini-browsers" incorporated into cell phones and other hand-held devices.

Browser Specifications

To be able to use all the features of our site, your browser will need to have JavaScript enabled and will have to accept cookies from the Knowledge Centre domain. Modern browsers using default configuration settings should support these requirements. However, in certain cases, setting your browser's privacy or security levels to maximum may interfere with these requirements. Consult your Web browser's Help feature for more information. Note that most modern Web browsers allow you to specify privacy and security settings on a per-site basis.

For a good viewing experience, your computer's screen resolution should be set to 800X600 pixels or greater, with a minimum color depth of 16 bits.